Tips on How to Spot a Reputable Garage
Most states have set rules specifically that govern the practices of your local auto repair shop, specifically to combat the most common practices. For example, in California, you must sign off on written service order and estimate before any work is actually done, or you don’t have to pay for the work. And, the shop is required to return all the old parts they replaced, to ensure the parts were actually changed.
Upsells
One of the biggest profit generators is to upsell and recommend preventative services. These are not really scams per se, more like supersizing a combo meal at the drive-thru.
Unnecessary Repairs
To qualify as a scam, the service provided must be entirely unneeded, paid for but not performed, or required because the mechanic caused the problem in the first place. The most common is a brake job because nobody says no when they are informed that their brakes need some attention.
The other common brake scam is to try and sell you extra parts that you really do not need when installing pads. The service department will try to recommend new rotors, and possibly calipers when all that is really needed are the rotors resurfaced.
Another practice is the fake leak. A mechanic will spray some antifreeze under the hood when you are not looking, and then charge you for replacing a radiator hose. Sometimes they will notice an oil leak that has never left a spot on your driveway. Occasionally they will even loosen something, in order to create a leak, and then charge you for time and new hoses, or sometimes, a new radiator.
Another quick way to run up a repair bill is by saying you need shocks or struts, by hinting that your vehicle would be unsafe to drive. They will often make it look convincing by wiping oil on the body of the damper.
If you are looking for a Upland, CA based reputable auto repair shop, then Pierre's Auto Clinic is the one to call at (909) 920-9499 today for an appointment.